Terms and Conditions

Welcome to Ponihyu.com. These Terms and Conditions govern your use of our website and services related to wedding dress creation. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Ponihyu.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website and services.

2. User Obligations

When using our website and services, you agree to:

• Provide accurate, current, and complete information when filling out any forms on our website
• Maintain and promptly update your information to keep it accurate, current, and complete
• Be solely responsible for maintaining the confidentiality of your account information
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account or any other breach of security
• Refrain from using our website for any illegal or unauthorized purpose
• Comply with all local laws and regulations regarding online conduct and acceptable content

3. Service Limitations

While we strive to provide exceptional service, please understand that:

• Production timelines provided are estimates and may vary based on complexity, materials availability, and workload
• Custom wedding dress designs are subject to material availability and technical feasibility
• We reserve the right to refuse service to anyone for any reason at any time
• We may modify or discontinue any aspect of our services without prior notice
• Delivery timeframes are estimates and may be affected by factors beyond our control

4. Intellectual Property

All content on Ponihyu.com, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Ponihyu.com or its content suppliers and is protected by international copyright laws.

Our wedding dress designs, patterns, and custom creations are our intellectual property. Purchasing a dress from us grants you ownership of the physical item but not the intellectual property rights to the design. You may not reproduce our designs for commercial purposes.

Any user-submitted content, including design ideas or feedback, may be used by us for improving our services, and by submitting such content, you grant us a non-exclusive, royalty-free license to use, reproduce, modify, and display such content.

5. Liability Limitations

Ponihyu.com and its affiliates shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services
• Any loss of profits, revenue, data, or business opportunities
• Any damages resulting from errors in measurements provided by clients
• Any damages resulting from misinterpretation of design specifications
• Delays in production or delivery due to circumstances beyond our control

Our total liability for any claim arising from or related to your use of our website or services shall not exceed the amount paid by you for the specific product or service that is the subject of the claim.

6. Dispute Resolution

Any dispute arising from or relating to these Terms and Conditions or your use of our website and services shall be resolved through the following process:

• Parties shall attempt to resolve any dispute through informal negotiation within thirty (30) days from the date the dispute arises
• If parties cannot reach an agreement through informal negotiation, the dispute shall be submitted to binding arbitration
• Arbitration shall be conducted in accordance with the rules of the International Chamber of Commerce
• The arbitration shall take place in the jurisdiction of our registered business address
• The language of arbitration shall be English
• The decision of the arbitrator shall be final and binding on both parties

7. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated by reference into these Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where our business is registered, without regard to its conflict of law provisions.

10. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms and Conditions constitute the entire agreement between you and Ponihyu.com regarding your use of our website and services.